Enjoy Peace of Mind with POFOTO Products
We have full confidence in the quality of our products and provide comprehensive warranty services for each item, ensuring worry-free usage.
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Warranty Policy
From the date of purchase, all POFOTO Dash Cams come with a complete 12-month warranty and lifelong after-sales support.
You can extend the warranty by submitting the following extended warranty form on the POFOTO official website (pofotovip.com) to receive an additional free 12-month warranty extension (for a total of 24 months of warranty).
You can also extend the warranty by contacting POFOTO via email.
If you encounter any issues during the usage of our products, please don't hesitate to contact us.
Support Email:
Reminder: Please be sure to use the product correctly as instructed in the user manual. Each POFOTO product has only one opportunity for warranty extension.
What Isn't Covered by the Warranty?
Purchase from unauthorized dealers
Improper device operation
Product loss or theft
Purchase made over 24 months ago (unless otherwise specified)
Non-quality-related issues (after 90 days of purchase)
Free products